Scale Service and Routine Calibrations
Routine scale service and calibrations are effective for accurate weights for you and your customers. In most applications, your scale is used as your cash register. To keep your equipment working at optimum accuracy, our routine scale service and calibrations can be setup to work around your schedule and on the intervals that you select. We provide routine service on annual, semi-annual, quarterly and as needed intervals. Our service program offers the largest service fleet in North Dakota, Minnesota and South Dakota along with over 150 years of service experience. All of our service technicians are state certified and factory trained to provide you with optimum service.
Preventative maintenance is key to the longevity and accuracy of all weighing elements. Our preventative maintenance programs can help lengthen the life of your weighing equipment and provide consistent accurate weights. Please consult with our service staff on the appropriate preventative maintenance programs that are available to best fit your needs.
Emergency Service and Repairs
Emergency service is available through our service department. Emergency calls can be taken 7 days a week, 24 hours a day. All emergency calls should be directed to the office at 701-281-9591. The normal office hours are 7 am to 5 pm Monday through Friday. If your emergency breakdown takes place after hours or on a weekend, please call the office at 701-281-9591 and listen the voice mail for the after hours contact. The after hours contact can be reached to help work you through the problem or dispatch a service technician to solve the issue. Emergency breakdowns are given priority over normal service work to keep customers operational.
Scale and System Selection
Our service and sales staff work with a wide variety of scales and the related systems every day. We are here to help you make an appropriate selection of your next weighing device/related equipment. Please consult our service and sales staff on any types of scales, scale software packages, communication equipment and any other equipment that relates to your weighing equipment.
Test Weight Re-Certification
Test weight recertification for bulk weigh scales and other devices can be required by your local Weights and Measures authority or internal audits. Our test weight re-certification program can track when your test weights are coming due for re-certification and have them re-certified with traceability to NIST. Our program can include freight to and from customers locations, cleaning of debris and rust, re-painting if required and re-certification by an accredited laboratory. Re-certification generally takes 1-2 weeks depending on the quantity and condition of the weights.